![]() One afternoon he even brought a special drink in a carved out melon. Jose B at the preferred club beach served us fantastic drinks and made sure our brought-from-home tumblers were never empty. He made sure to find us daily and ensure we had everything we needed. Our butler, Ranses, was fabulous! He arranged dinner reservations for us and had our rooms decorated for romantic evenings. Several people made our stay extraordinary. The beach was beautiful and the pools refreshing. Our rooms were clean and cool and were available at check in. From the moment we stepped on the property we were spoiled and never left wanting. We brought along my 80ish year old parents that were celebrating their 53rd anniversary. We traveled to Secrets Royal Beach on Thanksgiving Day and stayed for 7 wonderful nights. We were told at the spa booking it would be covered with the credits … instead they took off 15% of spa services… wayy different than 200 in free credits. Our only complaint was 200$ credits were offered at booking. Room service good, decent menu and came relatively quickly. I even did beach yoga with casey & she was amazing !!Ĭleaning people twice a day which was perfect! They even left chocolate and new incense on each return. ![]() The music choices at the shows could use some updating but for the most part it was a fun time ! Juan from the entertainment team made every show special! From the pool exercise to dancing with us at the late night shows, he was energetic and always smiling. We went to the shows they offer 5/7 nights and loved the experience! Thank you to the bartenders, especially at the preferred bars, the sports bar and outside entertainment! 10/10 for Alfredo, every where we turned he was checking in on our stay, he truly made our experience special…and left a trail of rose petals (we joked he must keep a stash of fresh petals in his pocket)! ![]() With the help of Alfredo he made every experience better than we could imagine, thank you thank you! The weekend was a little busier at dinner time (thurs-Sunday) but with Alfredo’s recommendations he took care of everything from recommendations to reservations. We stayed in the preferred club & I would highly recommend ! The food/ service was good at all of the restaurants but especially at the preferred only places. Of course the resort is beautiful, but secrets royal was stunning with all of the land scape. The weather was amazing of all 8 days it rained for only 20 minutes. We came for our honey moon the first week of September.
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